OUR SERVICE PROMISE IS:

 

We believe our customers deserve to receive a high-quality product.  So, when you choose Volcann products, you can expect to receive stellar customer service and support, along with 100% on time delivery.

We want you to be 100% satisfied with your purchase, and we are willing to go the extra mile from the throughout the sales process and after your purchase.

We believe happy customers are loyal customers and we are committed to providing you with an exceptional level of service every time.

AUTHENTIC QUALITY

Our goal is to provide quality service at all times.  In addition, we are committed to providing the highest level of customer service to address the needs of our customers. We take great pride in listening, as well as responding to the needs of our customers

LIFE TIME WARRANTY

All products manufactured by Volcann UK are guaranteed by a lifetime warranty against defects in materials and workmanship from the date of purchase.

100% MADE IN THE UK

We are proud of our high-quality UK made products, which are 100% designed, developed and manufactured in the UK.

QUALITY SUPPORT

We are dedicated to conforming to requirements for each function within our organization.  As a result, we make every effort to manufacture and deliver defect-free products to our customers within the agreed time frame on a consistent basis.

This policy focuses on excellence.

OUR MISSION STATEMENT

service-img1Our mission is to design develop and manufacture wood stoves, barbeques and accessories to the specifications of our customers, while reflecting the highest standards of performance and customer service.  We strive to provide long-term value to all stakeholders associated with Volcann UK, as we consistently design and develop our products.

OUR SALES FORCECAST 2017
WOODSTOVE
85%
WOODSTOVE ACCESORIES
73%
BBQ
92%
BBQ ACCESORIES
69%
SURVIVAL
87%
LOG BASKETS
89%

What clients say?

Fantastic item, im very impressed will be buying another one soon for a gift, great stuff!

Log Stove Classic: Fantastic log burner, runs ever so hot amazing!

Nigel Winterburn

Volcann Kindling Splitter:

A wonderfull product, saves me time also its safer to use than a axe!

J R Hartley
'